One Tip Every Practice Should Know

Whenever we're invited to meet with a new practice, the conversation tends to start with the Doctor or Practice Administrator describing the revenue or billing problems that need fixing. By the time we leave, we'll have discovered that the issue is different than initially thought. It happens every time. So…

… Here's one tip every practice should know:

Treating problems is like treating a patient. You start by putting together a list of symptoms, but the symptoms are rarely the diagnosis. 

“With the help of your staff, take time to drill down through the operational processes of the practice.”

It's always tempting to implement the quick fix, but that won't address the real issues. Take a broad, open-minded approach when looking for solutions. With the help of your staff, take time to drill down through the operational processes of the practice. Your team can see things hiding in your blind spots, and that's where you'll often find the most significant problems.